Mission: To provide the finest residential treatment services to
adolescents and their families according to The NORTHWEST
COMMITMENT.
Satisfied Customers
WE ARE COMMITTED to the complete satisfaction of our clients and
customers as our first priority. Customers are the reason we exist,
and we strive to go above and beyond their expectations. We must
listen to their needs, provide them with creative, compassionate
solutions, and serve them in a friendly, caring way.
Integrity
WE ARE COMMITTED to trust, respect and integrity in all of our
relationships. We will do what’s right, without exception. Every
decision we make, and every action we take, must follow the highest
ethical and professional standards. We must tell the truth, keep all
our commitments, and use our time and resources to make our world a
better place to live. We will always treat others as we would like to
be treated.
Quality
WE ARE COMMITTED to excellence in everything we do. There is
always a better way. We must think creatively, continuously improve,
and pursue the newest sound ideas to achieve uncommon breakthroughs.
As an organization, we thrive on change, shun bureaucracy, and strive
to surpass our competitors. We must grow in our knowledge, learn from
our mistakes, and continue our relentless quest for quality in all
aspects of our work.
People
WE ARE COMMITTED to creating a workplace where we are proud to
give our best effort. We will build trust and teamwork with
straightforward, candid communications up and down and across our
organization. We believe in each employee’s responsibility for
contributing to our success. We will help our fellow employees
improve their skills, treat them fairly, and recognize their
accomplishments, stimulating them to approach their jobs with passion
and commitment.
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